Wooden Duck B&B      
140 Goodale Rd, Newton, NJ 07860-2788, USA    
 
 
Innkeeper/s:

Jason Jerome, Maryann Jerome

Description

Guests enjoy exploring the 17 acres of wooded grounds and fields that surround this country mini-estate. The innkeepers keep their home filled with things to do. Guests can watch movies, play games or...


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Lovely B&B

Wanted a romantic getaway and the Wooden Duck was a fabulous find! Karl and Beth were very friendly and helped us with directions to a local steakhouse for dinner. The Inn is very comfortable and inviting. Enough space for numerous guests to spread out and do their own thing. We stayed in the carriage house and the room was lovely and of good quality. Breakfast was very tasty and the service was pleasant yet genuine. It was an enjoyable stay. I highly recommend and intend to return many times.
Tatia Barnes
2/21/2011

My ratings for this property      
     Location
     Comfort
     Condition
     Cleanliness
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BOTTOM LINE: I would stay here again.
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This review is the subjective opinion of an iLoveInns.com user and not of iLoveInns.com or American Historic Inns, Inc.

absolutely delicious

We enjoyed the room. It was very peaceful and provided us with an escape after a busy family outing. It was relatively easy to find and settled in a remarkable landscaped area with an all natural setting certainly distinguishing it from our flat geography in South Jersey. The breakfast was very personal and absolutely delicious -- almost like it was prepared for our liking. Having access to cold drinks and munchies as well as a game room and fireplace gave it a real almost country feel unbroken by sounds of the city. Our stay was easy and very well addressed by the owners, and we would very likely return again.
m mika
ocean city,
4/29/2010

My ratings for this property      
     Location
     Comfort
     Condition
     Cleanliness
     Service
BOTTOM LINE: I would stay here again.
Did you find this review helpful? Yes (0 votes)
This review is the subjective opinion of an iLoveInns.com user and not of iLoveInns.com or American Historic Inns, Inc.

Shocked and Appalled

I have never felt so mistreated as a customer. Though the premises were quaint and clean, the decor is overly ornate and incredibly tacky; the place has the feel of an old spinster aunt's house. The interactions with staff were extremely awkward, as well as the forced conversation with the other guests. There's a closet full of board games, which apparently comprises the sum total of on-site entertainment. There are some hiking trails around which are really quite nice, and the location itself is beautiful, but the actual B&B? I'd rather sleep in my car. Breakfast was fine, if you're a lumberjack with a malabsorption problem. We stayed in the most expensive room they had. It, too, was clean but questionably decorated, and the toilet didn't flush. There was an atmosphere of tension throughout the house, like we were relatives who had shown up unannounced - we spent much our time in our room, hiding from the horrible mistake we'd made in coming. Shortly before leaving, my wife accidentally spilled a glass of red wine on the plain white bedspread, unfortunately, and put it up to soak so the stain wouldn't set. After fleeing back home, we got a letter from the B&B which was just the most rude and disrespectful thing I'd ever read. It described the backbreaking toil required to clean this simple white bedspread, and how they had never had guests as disrespectful to the property as we apparently were. They were, in fact, "shocked and appalled" at our behavior. They also found it necessary to charge our credit card over $100 above our original bill, without discussing it with us - apparently they've never heard of bleach, or Oxy-Clean, or that new-fangled marvel known as a "washing machine." Or the idea of respecting your customer.
Ari Wachsman
Glen Oaks, NY
9/21/2008

Management Response
Thank you for notifying us of the negative review that was submitted by a former guest. Dr. W--- submitted the identical review to every Internet site which he has found, and we are grateful when these sites have let us know that the review has appeared. At the Wooden Duck, we take online reviews very seriously and we try to learn from them. Dr. W--- and his wife stayed with us for two nights in the fall of 2006. At breakfast the first morning, Saturday, they told us that they did not want our housekeeper to come in to tidy their room. Since our B&B tends to be a place where stressed-out people come to relax in private without being disturbed by other people, noise, and timetables, we respected their request and did not have the housekeeper enter their room until after they had checked out on Sunday. The mess she found was sickening. It appeared that an entire bottle of red wine had been spilled on the white bedspread, white blanket, white duvet cover, white sheets, mattress pad, white dust ruffle, and carpet. Rather than notify us of the accident, someone then took the brand new white towels and attempted to rub the stains out of the carpet. The towels were left in a heap in the 2-person soaking tub. I have a feeling that the wine was spilled on Friday night, not Sunday morning as the letter states, and that's why they did not want the housekeeper to come in on Saturday morning. And since they had soiled towels from trying to clean up their mess, they probably were not very comfortable for the remainder of their stay. Had they told us about the mishap, we would have cleaned it up immediately, changed their linens, and NOT charged them a penny extra. Afterall, accidents do happen, and our business depends upon keeping our guests happy in the hope that they will return. I have attached a copy of the letter that I sent to the W---s. He refers to this letter in his review. I will let you decide whether this is, "the most rude and disrespectful thing (you've) ever read," as Dr. W--- asserts. Sincerely, Beth Krummel Owner, Wooden Duck B&B November 11, 2006 Mr. and Mrs. Ari W--- Summit, NJ Dear Ari & Tzivia, Iím sure that it must have been apparent to you while you stayed with us at The Wooden Duck Bed & Breakfast that we take a lot of pride in our establishment. We attempt to do everything in our power to make our guest rooms as clean and comfortable as possible for our overnight visitors. After you checked out this morning, our housekeeper was both sickened and dismayed by the condition in which she found your room. She is accustomed to some guests leaving a large amount of trash and food debris all over the room, but it was the spilled wine that appalled her. It was obvious that a bottle of red wine had been spilled along the far side of your bed and onto the carpet. Had you told us about it immediately, it may have been possible to salvage everything: the bedspread, the duvet cover, the blanket, the sheets, the mattress cover, the dust ruffle, the towels, and the carpet. But rubbing the stain into the carpet with the bathroom towels, and then allowing everything to sit for several hours to dry, created damage that should have been avoided. You are fortunate that Carol was able to pre-treat and rub out the stains in most of the items. Unfortunately, though, the towels were ruinedóprobably because you rubbed the stain into them in an attempt to clean the carpet. We have charged your credit card in the amount of $80.25 to cover the cost of the towels and the extra labor it took for our housekeeper to clean everything up. If you donít remember what the damage looked like before it was cleaned up, I would be happy to share with you the photos we took of the roomís condition upon your check-out. Very truly yours, Beth Krummel Owner/Innkeeper
This response is the subjective opinion of the management representative and not of iLoveInns.com or American Historic Inns, Inc.
My ratings for this property      
     Location
     Comfort
     Condition
     Cleanliness
     Service
BOTTOM LINE: I would stay here again.
Did you find this review helpful? Yes (0 votes)
This review is the subjective opinion of an iLoveInns.com user and not of iLoveInns.com or American Historic Inns, Inc.

At A Glance

3 Review(s)
100% would stay again
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Other Ratings: "3 AAA Diamonds, ""3 Mobil Stars, "iLoveInns Guests

Publicity and Press Reviews

New Jersey Country Roads, Bergen Record, New Jersey Herald, Sparta Independent.


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