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Spongie Acres Bed & Breakfast      
610 Matlock Rd. , Bowling Green, KY 42104, USA    
 
 
Innkeeper/s:

Clint Kronenberger, Juannie Kronenberger

Description


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The father of the groom took an 11 year old boy (cousin of the bride) who simply wanted to see the groom downstairs to see him. Clint responds by getting in the father of the grooms face and yelling that this is his house and these are his rules. There is no southern hospitality at Spongie Acres, and we were certainly let down by the rudeness and attitudes of both Clint and Juannie and say buyer beware. We were expecting a certain level of integrity from the staff but it may be something they have to learn along the way. After the whole event was over Juannie Kronenberger personally complained about the bridesmaids getting make up on her towels, the amount of water used in the showers from all guests, people tracking in grass clippings in the house from setting up for the wedding, and also the amount of food she had to cook for the extra guests (parents). Even though she was personally telling the entire wedding party that walked up to eat "there is only food for 12" making each individual personally feel awkward. So if you stay at Spongie Acres, make sure you dont take a shower, you dont go outside for any reason, you dont wear make up, and that you dont eat too much breakfast! I hope this message finds someone and saves them a true hassle and headache. I truly fear for Juannie and Clint in the future as they couldnt have had a more respectful group than the wedding party we had, and we did everything in our power to abide by their outrageous rules. To Clint and Juannie I hope this message finds you well and hopefully you both can make the necessary changes to run a successful bed and breakfast. But the system you run now is not a sustainable one, and when guests come to your venue they want to relax and feel like they are home and maybe even a part of your family not like strangers whom you cant stand being in the same presence as. Best of luck in the future
BEN SPURLOCK

Management Response
Kim and Ben S had a beautiful wedding here at Spongie Acres on June 14,2013. We wish them well and many wonderful years of wedded bliss. We were saddened by the comments that Ben choose to share and respond with: An outdoor venue ONLY was contracted . A meticulously manicured property was provided, of which numerous guests commented on the beauty and cleanliness of the venue. Porta potties were agreed upon as it was explained that the septic system was not conducive to 150 guests usage (the inn upgraded to two new handicap size-without charge) Twelve guests were paid for the evening before the wedding and abundantly feed a specially prepared buffet breakfast as promised. Six two per occupancy (12) quests suites were rented ( the evening before )of which 4 additional guests stayed on sleeping bags (without being paid for and not disclosed to the innkeepers ). The day of wedding four rooms were provided free of charge as a courtesy by the inn for the wedding party to prepare ( no charge for the whole day of the wedding until 6:00 p.m. (check out was 11:00 a.m.) The inn went above and beyond protocol to make this wedding an exceptional one ignoring the fact that the bride and groom neglected to provide deposit on time as contracted .Of the $500. deposit which was finally received in the form of a check, eve of wedding day, the inn held back $200. for the additional undisclosed guests to cover the additional breakfasts, showers and sleeping accommodations. When the bride and groom fail to communicate to the guests and the parents as to what WAS contracted and paid for it only opens the door for speculation and disappointment. To pay less and expect more is both unfair and unreasonable. To comment negatively is unjustified. We look forward to continuing to make Spongie Acres your home away from home . Thank You
This response is the subjective opinion of the management representative and not of iLoveInns.com or American Historic Inns, Inc.
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This review is the subjective opinion of an iLoveInns.com user and not of iLoveInns.com or American Historic Inns, Inc.

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